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CFEP UK Surveys

Market Research · Exeter, Devon
Website: www.cfepsurveys.co.uk

CFEP Surveys have completed almost 5.5 million questionnaires and have supported more than 11,000 organisations and 38,000 pr ... actitioners to obtain statistically valid evidence on the quality of their patient care and services. We are the experts in healthcare surveys. We pioneered the use of patient-based feedback instruments and are deeply embedded in the United Kingdom (UK) healthcare sector. Supporting healthcare professionals to obtain statistically valid evidence on the quality of their patient care and services to enable quality improvement is our reason for being. When establishing CFEP in 1996, Associate Professor Michael Greco and Co-Founder of the company and partner in life, Julie McGovern, had a clear vision: to improve patient care by strengthening communication and the connections between clinicians and their patients. Michael was invited to the UK in 1999 by the then President of the Royal College of General Practitioners (RCGP) – Dame Professor Lesley Southgate – to provide expertise on patient engagement in healthcare; a key focus of the planned modernisation of the NHS. We apply insight and experience in both developing fit-for-purpose survey products and analysing survey results to enable health professionals to deliver improved outcomes. We are delighted to see the positive ripple effect this has in our communities. Our work has been foundational to the development of robust patient and colleague feedback mechanisms as a platform for improving patient care in the UK and beyond. read more

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