CDW ServiceNow Solutions is ServiceNow's Global Elite Partner of the Year for 2021 and an Authorized Trainer, offering Servic ... eNow Fundamentals certifications and more. We are also an AXELOS-accredited ITIL® training organization. with CDW, you will find service management maturity experts, driven by a culture of excellence, 100% ServiceNow-focused, 100% satisfaction guaranteed. We have been in Service Management since 2003, and a ServiceNow partner since 2013. Our CSAT score is 4.6 (out of 5). And we have 1100+ ServiceNow Application Deployments under our belts, adhering to ServiceNow's SAIF methodology for best practice implementations. • Our ADVISORY SERVICES offerings include ITSM Maturity Assessments & Roadmapping, Organizational Change Management (OCM), Process Engineering and Service Management Executive Coaching. • Our IMPLEMENTATION offerings include SmartStarts, upgrades and custom apps, across the full ServiceNow spectrum (e.g., ITSM, ITOM, SecOps, GRC, CSM and more). • Our MANAGE offerings include SmartCIP, our continuous improvement program; SmartAdmin, our managed services program; SmartTeam, our staff augmentation services; and a host of ServiceNow and ITIL training topics. Learn more at www.cdw.com/servicenowsolutions or call 866.782.4239 today. read more