CDS is a communications agency making a positive difference to the health, wealth and safety of the UK. In short, we simplify ... complexity. Our straight-thinking process ensures the smooth delivery of business-critical projects that transform communications, change behaviours, and improve customer experiences. We resolve complex challenges to improve business efficiency, effectiveness and process, underpinned by the latest technology. For example: digitally transforming the ability to report crime online for UK police services, building a new digital platform for the regulator, Social Work England, providing behavioural analysis and insight to drive EE's evolving digital and customer service offering, and providing the marketing and operational print management service for the Ministry of Defence and Transport for London. Our clients include National Rail Enquiries, the Cabinet Office, Bank of England, Open University and Insight Investments. We work with global brands including Coca-Cola, McDonald's and Microsoft. Our core service areas are Insight, Content, Digital, Print and Technology. Talk to us about … Behavioural research. Customer research. Digital transformation. Brand management. Customer engagement and retention. Design studio. Intranet development. Internal collaboration. User experience (UX) and customer experience (CX). Enterprise content management. Content creation and distribution. Application development. Systems integration. Mobile development. Data and analytics. Low code. Artificial Intelligence (AI) and Machine Learning (ML). Business Intelligence (BI). Print Management. Hybrid Mail. Business process management. Case management. Transactional print. Service management and support. Service design. Digital infrastructure. IT security and resilience. Our main technology partners include: Episerver partner Umbraco Gold partner Microstrategy partner Panintelligence Sisense Appian partner Sitecore read more
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