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3C Contact Services Inc.

Outsourcing/Offshoring · Concord, Ontario
Website: 3ccontactservices.com

3C Contact Services Is a Powerful Force for All of Your Needs 3C Contact Services can provide tailored inbound and outbound s ... olutions while improving profitability, increasing market share, and maximizing your understanding of your customer relationships. 3C’s customizable solutions are the answer to upselling and cross-selling your products the way you want. We specialize in understanding behaviors that can prevent a successful sale and excel at deepening existing customer relationships with upselling and cross-selling techniques. Customer Service: No matter who contacts you, we’ll be there to represent you with the utmost professionalism and efficiency. We have skilled, qualified, and trained staff to cater to your needs, whether it’s Customer Support, Inbound Sales, Billing & Collection, Information Services, Account Servicing, Customer Experience Surveys, or Reporting and Monitoring.. Lead Generation: This includes Outbound Lead Generation (B2B and B2C), Lead Qualification (B2B and B2C), Data Collection and Filtration, Market & Product Research, Customer Loyalty Programs, Customer Retention, and Customer Satisfaction Surveys. Our state-of-the-art smart dialers, extensive training and Quality Assurance practices promote our agents being more effective and efficient on the phones. We provide state-of-the-art contact center solutions designed to provide our clients with the greatest level of support in the following areas: Customer Service Customer Care Custom Political Campaigns Financial Publishing Sales & Support Health Publishing Sales & Support B2B/B2C Quality Assurance Programs Crisis Management E-Mail Management Customer Retention read more

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