Here at Buzzeasy, we’re passionate about customer engagement. More precisely, we’re passionate about helping you to do things ... a little differently. Buzzeasy harnesses the power of Microsoft’s state-of-the-art bot technology and the Azure Cloud to make you stand out from the crowd in the way you interact with your customers. Buzzeasy means more positive, more personal, and much more cost-effective engagement. Most importantly, it means that you and your customers can interact with minimal effort on both sides. Delivering advanced in-queue callback technology, Buzzeasy also unites any digital communication to your contact centre. From your web, chat, mobile apps, email, SMS, and more, your customers will be able to move effortlessly from digital channel to live agent - without ever having to wait in a queue. Buzzeasy's impressive technology also means it can gather multichannel feedback from your customers, initiating a Rescue Callback whenever negative feedback is received, and can run compelling outbound SMS campaigns that include interactive callback requests. Buzzeasy is a powerful, yet low-cost solution that works with any contact centre infrastructure, and can be set-up in just days. And because we're so sure you'll love what Buzzeasy can do for you, we'll even let you try it for free. Contact us now at: Email: info@buzzeasy.com Telephone: +44 (0) 1789 387800 Website: www.buzzeasy.com read more