Altea 365, an Altea Federation Company, is a specialized 24/7 multilingual Managed Services and Business Process Outsourcing ... provider. Our core service offering, Value-Shore™, features a multi-shore, ITIL V3 compliant service platform delivering Level 1-3 multi-channel application, infrastructure and business process support services, both remotely and on-site in 50 Countries. Value-Shore™ delivery model for remote services is based on a selective mix of onshore and nearshore technical and process capabilities, carried out from our distributed operation centers in Italy and Serbia. Altea 365 Technology Projects division delivers on the underlying technology layer to our Clients, through design and implementation capabilities of infrastructure solutions ranging from core networking to complex Hybrid Cloud. read more